One night this week, it was great to take a few-hour vacation in the comfort of our home and do a little magazine reading. Being a fan of style, design, and fashion - I sat down with the latestissue of GQ Magazine. Much of the magazine was dedicated to being a 21st century Gentleman and it had some good thoughts. One snibit that I particularly liked and want to share with you is some advice from Sid Mashburn. Sid is a successful business owner in the world of mens clothing. He's in ATL - check him out. He gives some good advice and 5 great simple tips:
Sid understands that a great deal of his own success comes from getting to know people. "The art of conversation is 'tell me about you.' It's drawing someone out so that they feel known - that's what we all seek."
1) "Where are you from?" is still the best icebreaker. "It's a question that always gets the person talking about home, their roots. And that tells you a lot of who they are."
2) Extend a hand. "You'd be amazed at how many people don't introduce themselves first."
3) Keep things upbeat. "No one wants to be around someone who is not cheerful. I always say, 'Light attracts Light.' "
4) No Cusswords (thank you sid!). "They intimidate some people."
5) Your good-bye is as important as your hello. "Someone comes to visit me at my house, I walk them to their car, stand, and wait to make sure it cranks over for them. I wave good-bye. People remember those touches. It should be the same when you finish your conversation."
Interview written by Michael Hainey.
These 5 tips and Sid's simple advice are applicable today for you. Number 5 is my favorite and you should do this with customers who come to visit you. Not only will all of these bring "person value" to you - it will make your more emotionally attractive to your associates, boss - anyone. If anyone disagrees with you, just ---- umm shake their hand.
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